Account Manager

Pooled Trust Billing & Accounts Manager
Location: Brooklyn, NY
Employment Type: Full-Time
Schedule: Monday through Friday – Standard Business Hours
Salary: Based on Experience

Description

We are seeking a detail-oriented and highly organized Pooled Trust Billing & Accounts Manager to oversee the financial operations of a pooled trust program. This role is responsible for managing billing, ACH payment processing, account reconciliations, trust recordkeeping, and maintaining accurate financial data across multiple internal systems.

The ideal candidate is dependable, analytical, and comfortable handling a high volume of transactions while maintaining accuracy, compliance, and exceptional attention to detail.

What You'll Do Billing & Accounts Management

• Manage all billing and accounts receivable functions for pooled trust accounts
• Review, prepare, and process invoices and client account transactions
• Ensure timely collection and posting of payments
• Monitor account balances and financial activity

ACH & Payment Processing

• Prepare, review, and process ACH debits and payments through banking platforms
• Maintain accurate payment records and transaction documentation
• Monitor payment activity and resolve processing issues when necessary
• Coordinate with financial institutions and payment providers as needed

Account Reconciliation & Recordkeeping

• Maintain accurate trust account records and client balances
• Perform monthly account reconciliations and financial reviews
• Monitor account activity and identify discrepancies, exceptions, or unusual transactions
• Investigate and resolve account variances in a timely manner

Operational Support

• Review pending bills and ensure prompt payment processing
• Maintain accurate data within trust management systems and internal databases
• Collaborate with internal departments to ensure efficient account operations
• Assist in improving workflows and financial processes to increase efficiency and accuracy

Requirements

• Strong proficiency in QuickBooks and Microsoft Excel
• Experience with online banking platforms and ACH/payment processing systems
• Strong reconciliation, analytical, and problem-solving skills
• Exceptional attention to detail and organizational abilities
• Ability to manage multiple priorities and deadlines in a fast-paced environment
• Excellent written and verbal communication skills
• High level of accuracy, discretion, and professionalism when handling financial information