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Intake

Brooklyn, New York
Full Time
Intake Coordinator

Location: Brooklyn, NY
Employment Type: Full-Time, On-Site
Schedule: Monday–Friday
Salary: Based on Experience

Job Description

A growing organization in Brooklyn, NY, is seeking a friendly, motivated, and detail-oriented Intake Coordinator to join its team.

The ideal candidate will be responsible for communicating with clients, assisting with intake paperwork, preparing documentation, and ensuring a smooth and positive client experience.

This position is ideal for someone who enjoys working with people, has strong organizational skills, and thrives in a collaborative office environment.

The company offers a welcoming and supportive workplace with opportunities for professional growth and advancement.

Key Responsibilities

  • Communicate with clients daily to assist with intake procedures and general inquiries.

  • Guide clients through the completion of necessary forms and documentation.

  • Prepare, review, and submit paperwork accurately and efficiently.

  • Ensure all client information is properly recorded and organized.

  • Maintain accurate and up-to-date client records.

  • Follow up with clients regarding missing information or outstanding documentation.

  • Build and maintain positive, professional relationships with clients.

  • Coordinate with internal team members to ensure smooth intake operations.

  • Respond to client questions and provide helpful, professional assistance.

  • Maintain confidentiality when handling sensitive client information.

  • Assist with general administrative and office responsibilities as needed.

Qualifications

  • Excellent verbal and written communication skills required.

  • Strong organizational skills and attention to detail.

  • Friendly, professional, and welcoming personality.

  • Ability to communicate effectively with clients and coworkers.

  • Strong customer service and interpersonal skills.

  • Ability to manage multiple responsibilities and meet deadlines.

  • Comfortable working with forms, paperwork, and client documentation.

  • Basic computer and data entry skills.

  • Reliable, responsible, and dependable.

  • Ability to work independently and collaboratively.

  • Positive attitude and willingness to learn.

  • Previous experience in intake coordination, customer service, or administration is a plus.