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ECommerce Manager

Brooklyn, New York
Full Time
E-Commerce Operations Associate

Location: Brooklyn, NY – In Office
Employment Type: Full-Time
Schedule: Monday–Thursday, 9:30 AM–6:30 PM
Salary: (Based on Experience)

Position Overview

A growing e-commerce linen company in Brooklyn is seeking a reliable and organized E-Commerce Operations Associate to join its team full-time.

This is a hands-on position that combines e-commerce operations, order management, general office responsibilities, and occasional warehouse support. The ideal candidate is comfortable working on a computer throughout the day while also being willing to assist with packaging and preparing products for shipment when needed.

Key Responsibilities
  • Assist with the day-to-day operation of the company's e-commerce business.
  • Process and manage online customer orders.
  • Review orders for accuracy and ensure they are properly prepared for fulfillment.
  • Update product, order, customer, and inventory information as needed.
  • Assist with general e-commerce administrative responsibilities.
  • Monitor orders and help resolve fulfillment or shipping issues.
  • Coordinate with the warehouse to ensure orders are processed and shipped accurately.
  • Assist with inventory and product organization.
  • Occasionally package, label, and prepare products for shipment in the warehouse.
  • Help maintain an organized and efficient order fulfillment process.
  • Provide general office and operational support as needed.
  • Assist the team with additional e-commerce projects and responsibilities as the business grows.
Qualifications
  • Previous experience in e-commerce, online retail, order processing, fulfillment, or office operations is preferred.
  • Comfortable working with computers and learning e-commerce platforms and systems.
  • Strong organizational skills and attention to detail.
  • Ability to accurately process orders and maintain records.
  • Reliable, punctual, and responsible.
  • Ability to manage multiple responsibilities in a fast-paced environment.
  • Comfortable assisting with hands-on packaging and warehouse tasks when necessary.
  • Strong communication and problem-solving skills.
  • Ability to work effectively both independently and as part of a team.