Administrative Coordinator Location: New York, NY Employment Type: Full-Time Schedule: Monday through Friday – Standard Business Hours Salary: Based on Experience Description A leading nonprofit organization is seeking an organized, personable, and customer-focused Administrative Coordinator to support its summer programming department. This role is responsible for coordinating administrative operations, managing communications, supporting staff and families, and helping ensure the smooth day-to-day functioning of the department. The ideal candidate is highly organized, detail-oriented, and enjoys working in a fast-paced environment where strong communication and customer service skills are essential. What You'll Do • Coordinate and maintain department operations, procedures, and administrative workflows • Serve as the primary point of contact for incoming calls through the summer department phone line • Monitor and manage multiple high-volume email inboxes and respond to inquiries promptly • Provide exceptional customer service and support to families, staff, and program participants • Assist with summer staff onboarding and contract administration processes • Prepare documents, reports, spreadsheets, and correspondence as needed • Coordinate and distribute mass email communications • Maintain accurate records and administrative documentation • Liaise with various departments to ensure smooth communication and collaboration • Schedule meetings, coordinate calendars, and provide administrative support to department staff • Handle special projects and additional administrative duties as assigned Requirements • Bachelor’s degree required • Strong organizational and multitasking abilities • Excellent verbal and written communication skills • Strong customer service and interpersonal skills • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint • Ability to work independently and manage competing priorities effectively • High attention to detail and accuracy • Professional, positive, and team-oriented attitude Preferred Qualifications • Knowledge of Jewish summer camps and camp programming • Experience in administrative support, office coordination, customer service, or nonprofit operations • Experience managing multiple communication channels and high-volume correspondence • Ability to work effectively with diverse groups of families, staff, and community members