Location: Brooklyn, NY Employment Type: Full-Time, In-Person Salary: Based on Experience
Position Overview
A growing organization in Brooklyn, NY is seeking a motivated and personable Intake Coordinator to join its team. This is an excellent opportunity for someone who enjoys working with people and wants to be part of a supportive, collaborative, and professional office environment.
The Intake Coordinator will work directly with clients, assist with the intake process, and ensure required documentation is completed accurately and efficiently.
Key Responsibilities
Connect and coordinate with clients on a daily basis.
Build professional and supportive relationships with clients.
Guide clients through the intake process from initial contact through completion.
Assist clients with completing required forms and documentation.
Review paperwork for accuracy and completeness.
Prepare and submit documentation accurately and efficiently.
Follow up with clients regarding missing information or required documents.
Maintain organized and accurate client records.
Communicate professionally with clients and internal team members.
Help ensure a smooth and positive client experience throughout the intake process.
Support general administrative and intake-related responsibilities as needed.
Maintain appropriate confidentiality when handling client information.
Qualifications
Excellent verbal and written communication skills.
Strong attention to detail and organizational abilities.
Professional and personable communication style.
Ability to work effectively in a collaborative team environment.
Strong follow-up and time-management skills.
Comfortable communicating directly with clients.
Ability to manage multiple responsibilities and priorities.
Dependable, organized, and able to work independently when needed.
Previous intake, administrative, customer service, healthcare, or client services experience is preferred but not required.
Comfortable learning new systems and office procedures.