Ecommerce Manager
Location: Brooklyn, NY
Employment Type: Full-Time
Schedule: Monday through Friday, Standard Business Hours
Salary: Based on Experience
Description
We are seeking a highly organized and proactive Ecommerce Manager to join a growing team in Brooklyn, NY. This role is ideal for someone who can own day-to-day ecommerce execution across multiple platforms, think like a business owner, and keep channels running smoothly while supporting broader growth initiatives.
The ideal candidate is detail-oriented, fast-moving, and confident managing platform operations with minimal oversight. This is a high-ownership opportunity for someone who enjoys solving problems, driving execution, and supporting the success of a fast-paced ecommerce business.
What You’ll Do
Oversee day-to-day Amazon operations, including listing health, content quality, catalog maintenance, and case management
Manage inventory coordination and support FBA and FBM operations
Monitor reviews, support brand protection efforts, and manage promotions, deals, and pricing updates
Track Seller Central reporting and performance metrics
Coordinate with internal teams on product launches, restocks, and content updates
Monitor and resolve day-to-day issues across additional ecommerce platforms including Walmart, TikTok Shop, and direct-to-consumer channels
Maintain platform compliance and ensure listings remain optimized and current
Track channel-level KPIs and identify trends, issues, and growth opportunities
Triage and respond to platform emails, partner inquiries, and vendor communications
Handle routine correspondence independently and escalate only when necessary
Maintain organized records of issues, communications, and resolutions
Partner with buying, creative, content, and marketing teams to support channel growth and execution
Attend internal meetings and help support team operations as needed
Assist with onboarding and supporting junior team members or contractors as the team grows
Execute campaigns, promotions, and product launches across ecommerce platforms
Requirements
3-5+ years of hands-on ecommerce experience with significant Amazon Seller Central or Vendor Central experience
Strong working knowledge of Amazon operations, including listings, cases, FBA, and account management
Experience managing or supporting multiple ecommerce channels at the same time
Highly organized, detail-oriented, and able to prioritize effectively in a fast-moving environment
Excellent written communication skills
Self-starter with the ability to identify problems and solve them proactively
Comfortable pulling, interpreting, and acting on channel performance metrics
Experience with Walmart Marketplace, TikTok Shop, or direct-to-consumer platforms is preferred
Familiarity with ecommerce advertising is a plus
Experience in retail, wholesale, or consumer goods is preferred
Background working alongside or reporting to a senior ecommerce leader is a plus
Strong sense of ownership, follow-through, and accountability
Calm, adaptable, and comfortable working under pressure