Accounts Receivable Manager Location: Queens, NY Employment Type: Full-Time Schedule: Monday through Friday – Standard Business Hours Salary: Based on Experience
Position Summary
We are seeking an experienced and proactive Accounts Receivable Manager to oversee all accounts receivable operations, maximize cash collections, reduce aging balances, and ensure accurate customer account management.
This role will lead the AR team while partnering closely with Operations, Sales, and Executive Leadership to improve cash flow, enhance customer experience, streamline processes, and drive operational excellence. The ideal candidate is a strong communicator, strategic thinker, and hands-on leader who can balance customer relationships with effective collections management.
Key Responsibilities
Lead, mentor, and develop the Accounts Receivable team by establishing goals, performance expectations, and professional development plans
Evaluate existing workflows and implement innovative solutions to improve team efficiency and the customer experience
Oversee all accounts receivable and collections activities
Manage customer aging reports and collection strategies to improve DSO (Days Sales Outstanding) and cash flow
Ensure billing accuracy and timely invoice delivery
Develop and implement collection procedures, escalation processes, and payment plan programs
Monitor customer credit risk and manage credit limits
Oversee dispute resolution and deduction recovery efforts
Manage cash application and ensure payment posting accuracy
Prepare and present AR aging, collections, and cash flow reports
Recommend account holds, credit releases, and write-offs when appropriate
Drive process improvement and automation initiatives
Collaborate with Operations and Sales teams to resolve customer concerns and account issues
Maintain strong customer relationships while enforcing company credit and collection policies
Qualifications
Excellent written and verbal communication skills
Strong customer service skills with a professional and positive demeanor
Minimum 2 years of leadership or supervisory experience
Experience managing accounts receivable, collections, and customer account portfolios
Strong analytical, problem-solving, and negotiation abilities
Advanced proficiency in Microsoft Excel and reporting tools
Experience with ERP, accounting, or CRM systems preferred
Highly organized with strong attention to detail and follow-through
Ability to prioritize multiple projects and meet deadlines in a fast-paced