Data Specialist, Donation Operations
Location: New York, NY (Hybrid)
Employment Type: Full-Time
Schedule: Monday through Friday – Standard Business Hours
Salary: Based on Experience
Description
A nonprofit organization is seeking a detail-oriented and process-driven Data Specialist, Donation Operations to join its finance team. This role is responsible for ensuring accurate donation processing, maintaining donor records, and supporting data integrity across systems.
The ideal candidate is organized, personable, and a self-starter who thrives in a collaborative environment and is interested in building a meaningful career in the nonprofit sector.
What You’ll Do
Donation Processing & Revenue Management
• Track and record daily donations from multiple platforms within set timeframes
• Assist with daily mail processing in collaboration with the finance team
• Monitor revenue from direct mail and telemarketing campaigns
• Support reconciliation of donation data across systems
Data Management & Systems Accuracy
• Maintain accurate donor and donation records within Salesforce and financial systems
• Regularly review and update records to ensure data integrity
• Collaborate with cross-functional teams to improve tracking and reporting
Donor Acknowledgement
• Prepare and send accurate and timely receipts and acknowledgement letters
Projects & Process Improvement
• Execute Salesforce data management and cleanup projects
• Identify and implement process improvements to enhance efficiency
Requirements
• Bachelor’s degree or relevant experience in data entry, payment processing, or similar roles
• Strong computer literacy, including advanced Excel skills
• Exceptional attention to detail and organizational skills
• Strong verbal and written communication abilities
• Ability to prioritize tasks and follow through independently
Preferred Qualifications
• Experience in a nonprofit environment
• Familiarity with Salesforce or similar CRM systems
• Experience with accounting software such as QuickBooks or NetSuite
What We Offer
• Hybrid work environment
• Collaborative and mission-driven team
• Opportunity for growth within the nonprofit sector