Livestream Sales Representative – Whatnot & TikTok Shop

Location: Brooklyn, NY
Employment Type: Part-Time, In-Person / On-Site
Schedule: Flexible, Approximately 20–30 Hours per Week
Compensation: Based on Experience

Position Overview

A Brooklyn-based e-commerce company is seeking an energetic, personable, and sales-driven Livestream Sales Representative to sell a variety of products through Whatnot, TikTok Shop, and other live-selling platforms.

Products may include electronics, handbags, accessories, jewelry, and other consumer merchandise.

This is a highly interactive, on-camera sales position for someone who enjoys engaging with customers, presenting products, creating excitement, and closing sales. The ideal candidate is confident, enthusiastic, comfortable speaking live on camera, and capable of creating an engaging shopping experience that converts viewers into customers.

The position will begin with base pay during training while the candidate learns the merchandise, selling techniques, and live-commerce platforms. Compensation may increase based on experience and demonstrated sales performance.

Key Responsibilities Livestream Sales

• Host engaging, entertaining, and sales-focused live streams on Whatnot, TikTok Shop, and other relevant platforms.
• Present and demonstrate a variety of products, including electronics, handbags, accessories, jewelry, and other merchandise.
• Clearly communicate product features, benefits, pricing, and key selling points.
• Build excitement around products and confidently encourage viewers to make purchases.
• Create an energetic and professional shopping experience throughout each broadcast.
• Maintain audience engagement during extended live-selling sessions.

Customer Engagement

• Interact directly with viewers during live broadcasts.
• Answer product questions and respond to comments in real time.
• Build rapport with viewers and develop relationships with repeat customers.
• Help grow and maintain a loyal online following.
• Use effective sales techniques to overcome objections and close sales.
• Maintain a friendly, enthusiastic, and professional on-camera presence.

Product Knowledge & Preparation

• Learn detailed information about the company's merchandise, including features, specifications, styles, materials, pricing, and selling points.
• Prepare and organize merchandise before each live broadcast.
• Work with the team to select products for upcoming streams.
• Assist with developing promotions, special offers, product bundles, and livestream themes.
• Ensure products are presented accurately and professionally.

Sales Performance & Growth

• Work toward established sales and performance goals.
• Review sales results and audience engagement to identify opportunities for improvement.
• Test different presentation styles and selling techniques to improve conversions.
• Stay current on Whatnot, TikTok Shop, social media, e-commerce, and live-shopping trends.
• Provide feedback on products and promotions based on customer questions and live audience reactions.

Qualifications

• Strong sales ability and enthusiasm for interacting with customers.
• Confident and comfortable speaking and selling live on camera.
• Energetic, personable, outgoing, and engaging communication style.
• Strong verbal communication and presentation skills.
• Ability to maintain energy and audience engagement throughout a live broadcast.
• Interest in electronics, handbags, accessories, jewelry, fashion, e-commerce, and consumer products.
• Ability to quickly learn detailed product information and explain it clearly to customers.
• Self-motivated, dependable, and results-oriented.
• Comfortable working in person in Brooklyn, NY.
• Previous experience in retail sales, e-commerce, social media, live streaming, electronics, accessories, handbags, or jewelry sales is a plus.
• Experience with Whatnot, TikTok Shop, or another live-selling platform is strongly preferred but not required.