Human Resource Case Manager
Location: Brooklyn, NY
Employment Type: Full-Time
Schedule: Monday through Friday – Standard Business Hours
Salary: Based on Experience

We are a leading provider of Applied Behavior Analysis (ABA) services, dedicated to supporting children and families throughout New York and New Jersey. With multiple locations and a rapidly growing team, our mission is to provide exceptional care while creating a supportive and rewarding environment for our employees.

We are seeking a compassionate, organized, and motivated Human Resource Case Manager to join our growing team. This unique role combines human resources, recruiting, employee support, staffing coordination, and administrative case management.

The ideal candidate enjoys working with people, conducting interviews, solving problems, and helping support both employees and families. You will work closely with leadership, clinical teams, operations, and administrative staff to ensure our organization continues delivering exceptional services.

This is an excellent opportunity for someone looking to make a meaningful impact within a mission-driven healthcare organization.

• Manage employee cases, HR documentation, and personnel records
• Maintain accurate, organized, and confidential employee files
• Support employee onboarding, offboarding, and lifecycle processes
• Assist with employee relations matters and provide administrative HR support
• Ensure confidentiality and compliance with company policies and procedures

• Conduct interviews for administrative, clinical, and support staff positions
• Recruit and source candidates, including Registered Behavior Technicians (RBTs) and Board Certified Behavior Analysts (BCBAs)
• Build and maintain relationships with candidates, providers, referral sources, and recruiting partners
• Partner with managers and leadership teams to identify and address staffing needs
• Coordinate hiring activities and support staffing initiatives across departments

• Assist with intake operations and coordinate communication between families, providers, and internal teams
• Collaborate with Operations and Payroll departments on company-wide initiatives
• Support workforce planning and staffing coordination efforts
• Maintain accurate records and ensure timely follow-up on assigned cases and projects

• Minimum of 1 year of experience in Human Resources, Employee Relations, Recruiting, Staffing, or a related field
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to manage multiple priorities
• Strong interpersonal, problem-solving, and conflict-resolution skills
• Ability to maintain confidentiality and exercise sound professional judgment
• Proficiency in Microsoft Office and other computer applications

• Experience conducting interviews and supporting recruitment efforts
• Knowledge of HR best practices and employment compliance guidelines
• Experience in healthcare, behavioral health, ABA services, therapy, education, or social services
• Experience recruiting Registered Behavior Technicians (RBTs) and Board Certified Behavior Analysts (BCBAs)